At Peptide Plug, we are committed to ensuring that your orders are processed and delivered in a timely and secure manner. This Delivery Policy outlines how we handle shipping, processing times, and delivery expectations.
Order Processing
All orders are processed promptly after payment confirmation. Processing times may vary depending on product availability and order volume. Orders are typically prepared within 1–3 business days, excluding weekends and public holidays.
Shipping Methods
We work with reliable shipping partners to ensure safe and efficient delivery. Available shipping options and estimated delivery times will be displayed at checkout based on your location.
Delivery Timeframes
Delivery times may vary depending on your region, shipping method, and external factors such as customs processing or courier delays. While we strive to meet estimated delivery times, delays may occur that are beyond our control.
Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable taxes, duties, or customs fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive tracking information to monitor the status of your delivery. It is your responsibility to ensure that the provided shipping details are accurate.
Delivery Issues
Peptide Plug is not responsible for delays, lost, or damaged packages caused by shipping carriers. If you experience any issues with your delivery, we recommend contacting the courier directly. However, our support team is available to assist where possible.
Incorrect Address
Please ensure that all shipping details are correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Customs and Regulations
International orders may be subject to customs inspections and additional fees. It is the customer’s responsibility to be aware of and comply with local laws and regulations regarding the purchase of research products.
Contact Us
If you have any questions regarding your delivery or need assistance, please reach out to us through our contact page.